The Internal Revenue Service is once again moving forward with its new private debt collection program. The 2004 American Jobs Creation Act authorized the IRS to hire private firms to collect federal tax debts. Included in the Act are limitations to ensure the private firms will be subject to the same stringent taxpayer protection and privacy rules that the IRS employees must follow.

The IRS has hired private firms to collect federal tax debts
In a press release, IRS Commissioner Mark W. Everson said that within the implementation of the new program, “We are working hard to protect taxpayer privacy and taxpayer rights.”
Three private collection agencies (PCAs) began collecting back taxes in September. An initial 12,500 delinquent federal tax accounts have been assigned to the PCAs for collection. That number may reach 40,000 by the end of the year.
Additional specific guidelines have been designed by the IRS for the PCAs which include background checks for all PCA personnel associated with the project that includes fingerprinting, IRS-directed training programs and abiding by the Fair Debt Collection Practices Act. Extra protection will be provided in that no copies of taxpayer filed returns will be shared or turned over to the PCAs.
Part of the problem that caused delays in starting the program were critics concerns over taxpayer privacy and security of taxpayers’ personal information. While the IRS has put some protections in place and PCAs must comply to specific guidelines like those mentioned above the IRS does expect taxpayers to learn about as many details of the program as possible in order to protect themselves from scammers.
The only accounts that will be involved in the program are those where the debt has been acknowledged by the taxpayer but the debt remains unpaid. The IRS will send the chosen taxpayers a notification letter that explains the process, reviews taxpayer’s rights, details the payment options available and includes a brochure of frequently asked questions. Also, the IRS letter will note the name, address, and telephone number of the assigned PCA. The appointed PCA will then also send a letter of collection intent to the consumer. Taxpayers are asked to contact the IRS immediately if they are contacted by a PCA prior to receiving notice from the IRS
The PCAs are only able to collect the debt. They are not authorized to negotiate compromises or settlements, garnish, file liens or impose levies.

Keep in mind if you owe a tax debt, CAF can help
The IRS warns taxpayers that payments made by check should only be made out to the US Treasury, never a company and especially not an individual and sent only to a designated IRS address not directly to the PCA.
An additional warning from the IRS
The IRS should also be notified if a taxpayer is contacted by a company other than one of the appointed PCAs. The three private collection agencies currently appointed are The CBE Group, Inc. Based in Waterloo, Iowa; Linebarger, Goggan, Blair and Sampson, LLP, of Austin, Texas; and Pioneer Credit Recovery, Inc in Arcade, New York.
All taxpayers, including those involved in this program will continue to have full access to the Taxpayer Advocate, an independent organization within the IRS, who assists taxpayers with problems that may arise with the IRS.
Finally, if you are a participant in Credit Advisors Foundation’s debt management program (DMP), keep in mind that if you owe a tax debt, CAF can assist you in setting payment arrangements and include the debt in your DMP. If you are not currently in a DMP and you owe a tax debt, give us a call. We can review your overall financial situation and help you in assessing your best path to resolving whatever challenges you face.









